Support

Something not working, or a question about the game? Write to support@playflickline.com and say which iPhone and iOS version you have.

My progress is gone

Progress is saved on your iPhone and in iCloud. Check that you're signed in to iCloud and that iCloud is on for Flickline in Settings, then open the game again while online.

I bought Keys and didn't get them

Close the game completely and open it again while online: a purchase that was paid for is delivered at the next start. If the Keys still haven't arrived, write to us with the date of the purchase. For a refund, use Apple's Report a Problem page.

An ad didn't give its reward

A reward is given when an ad is watched to its end. If one was and nothing arrived, tell us what the reward was for.

Privacy

What the game collects is on the privacy policy page.